SALES

5.0

SERVICE

4.5

519 ratings and 299 comments received in the last 90 days.

16 September 2025

As above.

12 September 2025

From the initial visit to the showroom to the arrival of the car and handover, Charlotte always kept up to date. Great customer service.

12 September 2025

Very satisfied

09 September 2025

Sophie kept in touch throughout

04 September 2025

Have no negative issues.

03 September 2025

We were completely satisfied with the overall experience.

02 September 2025

Very friendly and informative salesman, went the extra mile to ensure we had the car within a very tight timescale.

01 September 2025

Again great communication and updates by Tracey.

01 September 2025

Great communication by telephone and by email.

31 August 2025

We always recieve exceptional service at Dick Lovett, BMW Bristol. Through the past 5 years we have had 5 cars from this dealership. As previously said, we continue to travel back to them even though we now live 2 hours away.

21 September 2025

Excellent service

21 September 2025

The App doesn't work for boolking service. And I've had repeated issues where the car hasn't matched up with your system in terms of what service is required at what stage. Your tech needs sorting out.

20 September 2025

I am a long term owner of BMWs and it's good to have good backup and service.

20 September 2025

The service oil change was done very quickly and I was able to get my car early afternoon after dropping it off at 8am. They did offer that they could do this sooner and I could wait for it, but I had somewhere to be and wasn't able to stay.

20 September 2025

On health they missed tyre needed to be infalted and that there was i braketn missing on hand brake cable. I believe it was done by the apprentice. So when i came to collect car at 5 the mot should have been done it was not.

20 September 2025

Was made very welcomed, customer service was fantastic. Thank you for your time and services

19 September 2025

Work is good but price still high

18 September 2025

Hallam kept me informed on the work being completed on site at BMW Cribbs

18 September 2025

As above

18 September 2025

Friendly and fast service

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